Through moxies solutions, including live chat, email, knowledge, and web selfservice companies have the ability to deliver the right engagement offer via the right channel to increase total customer value. Lab, kana software, liveperson, moxie software, ngenera, and. Dan vetras, chief executive officer of bellevue, wash. Talisma has been helping banks adopt dcep for over a decade now. He was on the boards of digital media group acquired by visionchina, icrossing acquired by hearst, parlano acquired by microsoft, talisma acquired by moxie software, and u.
Moxies customer engagement software solves customer struggles, increases revenue, and boosts customer satisfaction. Moxie software cim corp provides customer interaction management software solutions. Ren riley, robertson stephens wealth management llc. Hired to lead a staff of 7 accounting staff, 2 financial analysts, 1 tax accountant, and 4 billing personnel. Previously, as evp of ngenera corp now moxie software, wade ran the customer engagement division. Moxie interactive inc marketing gal consulting llc moz talisma formerly ngenera corporation now moxie software inc less relatives kevin stigerts thomas hall paula andersonhall. Jackie hogan director, legal services moxie software. Years ago, when they were ngenera yes, that was moxies name in prehistoric times, i remember that they got my attention because as i defined it at the time 2008, they were the first. Talisma helped us implement a customer experience that we wanted our clients to have with the. Moxie software is a software platform company, originally under the name ngenera corporation. Campus management will own the talisma brand, and ngenera will retain ownership of talisma s cim customer interaction management. He is currently merging safeharbor into enghouse and running enghouse interactives marketing and sales operations. See how our innovative technology including kbot digital guidance, live chat, web selfservice, and email enhances the entire buyers journey across devices.
The solution is available onpremise, hosted or hybrid. Talisman desktop is a configurable windows shell replacement introduced in 1997 by lighttek software. Talisma is a complete crm platform that gathers marketing and sales tools in a unique place to monitor and improve customer experience. Great people, cool technology, excellent atmosphere. Talismangenera cim campaign ended its development cycle as of jan 1, 2009. Select from the options below based on your product group. It is available in a number of languages including english, french, spanish, swedish, portuguese, russian and italian.
Directors details changed for ngenera cim corp on 14 september 2010. Ngenera will soon add talismas customer interaction management cim software suite onto its platform, broadening the cim offering with more web 2. Best crm software for banks crm for banking talisma. Solving bathroom mildew mysteries one drain at a time. The new moxie software bridges this gap, bringing together ngeneras employee engagement spaces with talismas customer engagement spaces, creating a seamless endtoend collaboration platform.
Interactioncentric customer service vendor spotlight. Talisman desktop alternatives and similar software. The company changed its name from ngenera to moxie software in 2010. Softwareasaservice saas deployment and outsourcing options reduce costs and. Communications, kana software, rightnow technologies, talisma. The marriage of ngenera and talisma, together at last. If you have any questions regarding support, please contact your account manager for assistance. Safeharbor knowledge solutions names wade pfeiffer. I havent heard it put quite like that yetits perfect.
Prior to joining apex learning, pfeiffer spent more than two decades in the technology industry and many of those years in financial leadership positions with companies including. The installer fails to move on when finding this hive empty and therefore is failing to identify the existence of a. Ren currently serves on the boards of centric software, gazillion entertainment, moxie software, sutherland global services, and yoyi media. Moxie anticipates what customers want, connecting and engaging with them through the entire digital journey across devices. In september 2010, ngenera changed its name to moxie software.
Ren riley is former principal at robertson stephens wealth management llc. The company offers email response management, live chat, telephony software with a. Rugged, reliable and affordable mounts for the world. Ren riley, general partner, oak investment partners. Filing history for moxie software limited 03962374 people for moxie software limited 03962374 charges for moxie software limited. Pfeiffer served as the general manager and senior vice president of ngeneras customer interaction management cim division now moxie software, customer spaces.
Moxies knowledgebase is a component of customer spaces, a suite of applications which also includes email, chat reactive, chat proactive, click to call, phone, social media, cobrowse, community, and answer application modules. See who you know at ngenera cim, leverage your professional network, and get hired. Today is a big day for one of tsias long time partners, the new moxie software formerly ngenera talisma, known for their customer information management cim multichannel customer service and knowledge management solutions. Talisman desktop is shareware, available as a free trial download that expires in 30 days. The social software vendor has a brandnew brand name and the names got moxie. Manager of software testing, release manager, business support group manager 20002008. The company changed its name from ngenera to moxie. Moxie software had been ngenera corporation until september 15, 2010, and, prior to ngenera, had been talisma. Sales operations and marketing at moxie software, inc. Moxie s customer engagement software solves customer struggles, increases revenue, and boosts customer satisfaction. A few years following the acquisition of talisma, ngenera unites its collaboration and customer interaction product sets on one platform. The parties also announced agreements that will enable campus management to sell, integrate and support ngenera s knowledgebase software, which is widely used by customers deploying the talisma crm product.
Forrester wave crm customer service solutions slideshare. Moxie software creates webbased applications utilizing telephony products such as sms messaging and voice for various service industries. The division is located in bellevue, washington with global in europe and apac. Pfeiffer was the chief operating officer of talisma, a cim software company, which was sold to ngenera in 2008. Talisma, a provider of knowledgebase and multichannel interaction management technology widely adopted by sspa members, announced today they are being acquired by ngenera formerly bsg alliance, a new saas software firm that recently launched the worlds first ondemand platform for business innovation. In january 2014, moxie software named rebecca ward its new president and ceo. Perm data companies companies of the united states scribd. President and ceo, moxie software rebecca ward brings to moxie a wealth of expertise in managing highgrowth technology companies. Ngenera will soon add talismas customer interaction management cim software suite onto its platform, broadening the cim offering with.
Leaders quadrant gartner crm magic quadrant for crm web customer service applications february 20. Wade pfeiffer was most recently ceo of safeharbor knowledge solutions, which he sold to enghouse systems esl. Its solutions or spaces include the employee engagement spaces and the customer engagement spaces, which extends what was once talismas. Prior to joining moxie in 2014, ward served as the chief executive officer of tealeaf, where she helped the company not only sustain during the economic downturn, but grow and deliver innovative customer experience management cem solutions. Our dcep approach is based on strong domain expertise in banking, strategic business consulting services, bestof breed solutions designed to optimize and deliver superior core functionality and domain specific implementation resources well attuned to your project specifics. Talisma crm solutions for enterprises customer journey. Ngenera cim limited 06 mar 2009 06 oct 2010 talisma limited 03 apr 2000. Moxie software limited free company information from companies house including registered office address, filing history, accounts, annual return, officers, charges, business activity. Moxie software limited filing history free information. Moxie is changing the way ecommerce is done by anticipating what customers.
Ngenera, a player in the collaboration and customer interaction management cim markets, has rebranded itself as moxie software in hopes of bringing together its social business software solutions. Moxie software digital customer engagement plattform. About ngenera customer interaction management now moxie software ngenera customer interaction management is the global leader in nextgeneration customer experience solutions. Through moxies solutions, including chat, email, knowledge, and web selfservice, companies have the ability to tailor customer engagement depending on the channel of interaction to increase total customer value. Moxie software formerly ngenera which was formerly talismawestern washington university. Also known as ngenera, moxie software legal name ngenera corporation. View pdf company name changed talisma limited\certificate issued on 060309 link opens in a new window 2 pages. Check the companys details for free and view the companies house. Net knowledge management 2008 acquired by ngenera inc. Austin, tx may 21, 2008 ngenera corporation today announced it has acquired bellevue, washington based talisma corp. Software engineering current employee bellevue, wa september 17, 2012 not thrilled with this new job at moxie, that used to be ngenera, talisma, and some other venture capitalists. Moxie software inc formerly ngenera cim corp, formerly talisma corp. Mel heide vp of finance and hr moxie software formerly. Responsible for technical accounting, financial controls, internal and external.
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